As we see more e-commerce stores replace high street retailers, we're fast getting used to selling and purchasing goods with no face-to-face interaction whatsoever. Yet, customer service and satisfaction are still so important for modern businesses. That's why customer satisfaction doesn't...
From gloomy news on CO2 emissions, through to the rise of the Great Pacific Garbage Patch, the message is getting clearer by the day: if we're going to save the planet, then now's most definitely the time to change our...
Switching to sustainable packaging doesn't just do the planet good, it also makes perfect business sense. Greener packaging can make your shipping process more efficient through less waste and lower costs, and your customers might even appreciate it too. In...
As we covered in our guide to creating the perfect unboxing experience, if you can deliver the "wow factor" along with your parcel, it can leave a great impression on your customer, and give a valuable boost to your brand...
A successful online business doesn't happen overnight no matter how fantastic your product is. Whether you're a global fashion brand or an up-and-coming craft entrepreneur, online sellers all have the same challenge: getting your products in front of potential customers,...
When it comes to your customer unboxing an online order, it pays to make the experience memorable. Unforgettable moments like this are one of the easiest ways to brand and market your products: making sure your customers remember your brand,...
If the item you need to send is big, bulky, and likely to take a bashing in transit, then a good quality cardboard box is most definitely a wise choice! But as for the rest of the time, are you...
Whether you're sending off gifts or trying to keep your customer feedback healthy, it's important to have a go-to method of packaging that you can always rely on. You want your items to stay protected, waste as little packaging as...
If you've got an office move planned, your job is twofold: to make sure everything gets from A to B in one piece and to keep disruption to an absolute minimum. But from desktop monitors and paper files, right through...
